The “from” address may not match any accounts on the mail server. This is a very general term, which covers a range of possible causes, such as: Check that the spelling is correct first of all and then contact the recipient through another method to check that the information you have is accurate and up to date. This can be due to incorrect spelling or the company or ISP changing their name. The above errors mean that part of the email address after the does not exist. Double check with the intended recipient that this is the best email address through another method of contact.
This can also be a sign of an abandoned or unused account.
You must send the message again once they have created more space. Try contacting the recipient in another way to let them know. If the problem persists, you may need to contact the recipient by other methods.Īn error message containing the above means that the recipient has too many emails in their account and the mail server will not accept any more email until more space is made. Check that you have the spelling of the email correct and wait a while before trying again. If you receive any of the above errors, chances are that there is a problem with the recipient’s email account. The most common reason for any of the above error messages is that the email address was typed incorrectly or the mailbox that you are trying to reach no longer exists. They key to understanding these bounce-back messages lies in being able to extract the key information and using this to understand why you are receiving the bounce-back.īelow are some of the most common types of bounce-backs received and what they mean. There are many different types of bounce-back messages which, at first glance, can seem very confusing.
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